Help & Contact

Need help with your diagnosis, a subscription, or the tool itself? Our support team typically replies within 24–48 hours on business days.

Email us

For the fastest response, please include your order number (if you purchased) and a short description of the issue.

gx.one2028@gmail.com

Average first reply: 24–48 hours, Mon–Fri.

Send a message

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Frequently asked questions

How fast do you reply?

We reply within 24–48 hours on business days. Billing questions are prioritized.

I bought a plan but I can't use it.

Email us at gx.one2028@gmail.com with your order number and a screenshot of the error. We'll sort it out quickly.

Do you offer refunds?

If the tool doesn't work as described, contact us within 14 days of purchase and we'll refund you.

Is my data private?

Yes. We don't sell your data. Reports are generated on demand and not shared with third parties. See our Privacy Policy for details.